I am getting the “specified account does not exist error”. It won’t let me uninstall it either, the same issue occurs. How can I get around this? Thanks in advance.
When exactly do you get this error? Is the installer giving this error? Is it giving it before or after User Account Control asked for confirmation?
Thank you.
I launch reactions via standalone or via C4D, it then says there is an update and I download the update. When I run the installer, I get this error. I tried uninstalling through control panel and when running the uninstaller, I also get the same error. I do not recall user control being asked during this process.
Ok, thanks. I’ll need additional information to investigate further. Could you please create the installer log file as follows:
Open the app Command Prompt
Drag&Drop the installer file to the command window.
The installer’s path should appear, for example
C:\Users\MyUserName\Downloads\Reactions-BETA-0.2.6.exe
Press space, then append the following text via copy&paste: -l %USERPROFILE%\Desktop\rea_install.txt
Press Return to start the installer with this additional log option.
Click the installer through to the error message and exit as usual.
One or two files named rea_install*.txt should have been created on your Desktop.
Please PM or post them.