Releasing license

Hello,

I recently changed the hardware on my render machine, new mainboard, new video card.

Turbulence FD now tells me the license is not valid and running on another machine. In my account I am not able to release the license myself to attach it to another machine. How can I do that? I already tried copying the hashkey on your website but there I also get the message that the license is already in use.

TIA.

Resolved via PM.